FAQ
❓ FAQ – My Travel St Barth
✈️ Private Flights
What types of aircraft do you offer?
We offer turboprops, private jets (light, midsize, long range), and helicopters. Each flight is 100% customized.
May I choose my flight schedule?
Yes, you set the departure time according to your needs (subject to availability and slots).
What services are included on board?
Personalized service, priority baggage, drinks, snacks, and optional: champagne, catering, Wi-Fi, etc. (depending on the type of aircraft chosen).
Is a private flight possible between SXM and SBH?
Yes, it is one of the most requested routes. Flight duration: approximately 15 minutes.
🛬 Regular Flights
What regional routes are available?
We offer inter-island flights to and from: Saint-Martin (SXM), San Juan (SJU), Antigua, Anguilla, etc.
Are the flights direct?
Yes, they are short and direct, using aircraft such as Cessna Caravan, BN-2 Islander, Pilatus PC12, and many others.
How to book?
Via our form or by direct contact. We will offer you the best options and schedules.
🏝️ Luxury Villas
How to choose a villa?
Our villas are categorized by ambiance: Beachfront, Panoramic View, Romantic, Prestige. You choose according to your needs and desires.
Do the villas have a pool?
Yes, most have a private pool, sea-view terrace, garden, and premium amenities.
Can services be added to the villa?
Yes: private chef, massage, babysitter, concierge services, etc.
🏨 Charming & Luxury Hotels
Do you offer hotels?
Yes, we have access to a selection of 4* and 5* hotels in St. Barth, with exclusive rates and benefits (early check-in, upgrade…).
Can I combine hotel + flight + car?
Absolutely, we create tailor-made packages including flight, hotel, car, and VIP services.
🚤 Boat Rental
What types of boats can I rent?
Speedboats
Catamarans
Luxury Yachts
All our boats are operated by professional crews.
For how long can I rent?
Half-day, full-day, sunset cruise, or several days depending on your request.
What options can I add?
Paddleboard, seabob, onboard lunch, champagne, decorations, etc.
⛴️ Sea Transfers
Do you offer inter-island transfers?
Yes, particularly between Saint-Barth, Saint-Martin (SXM), Anguilla, etc.
How long does the SXM – SBH transfer take?
By speedboat: 40 to 50 minutes. By yacht: 1 hour with comfort and VIP services.
Is there a personalized welcome at the port?
Yes, dockside welcome, porter service, optional onboard refreshments.
🌊 Water Activities
What activities do you offer?
Jet ski
Flyboard / hoverboard
Seabob
Scuba diving
Big game fishing
Snorkeling trips
Is it accessible to everyone?
Yes, activities supervised by certified instructors, for both beginners and experienced participants.
Is a transfer included?
Yes, we offer pick-up at your villa or hotel depending on the activity.
🌟 VIP Services
What does your Airport VIP service include?
Welcome upon arrival, expedited customs/baggage clearance, private car or helicopter, multilingual assistance.
Do you offer a porter service?
Yes, we collect your luggage at the airport and deliver it to your villa or hotel.
May I have a personal assistant?
Yes, a dedicated concierge can assist you throughout your stay.
🚗 Car Rental
What vehicles do you offer?
Jeep Wrangler
Mini Moke
Range Rover Evoque
Luxury SUVs & city cars
Delivery included at the airport, port, or villa.
Is insurance included?
Yes. A security deposit via bank imprint is required depending on the model.
Can I rent with a driver?
Yes, upon request (private driver, occasional service, or on-call).
💍 Private Events
Do you organize weddings?
Yes, turnkey organization: venue, accommodation, flights, decoration, catering, entertainment, photographer…
Is it possible to book a villa or hotel exclusively?
Yes, we offer exclusive booking options for small and large groups.
Do you have an on-site coordinator?
Yes, a dedicated wedding planner or event manager will assist you before and during the event.
🧘♀️ Wellness & Lifestyle
What treatments do you offer?
In-villa massage
Yoga / Pilates
Sports Coach
Private hairdresser / makeup artist
Energy reconnection
Is the equipment provided?
Yes, everything is provided by the professionals (massage table, oils, accessories…).
Can I book last minute?
Subject to availability. We recommend booking 24 to 48 hours in advance.
💳 Payments
What payment methods do you accept?
We accept several payment methods to offer you maximum flexibility:
💳 Credit card (Visa, MasterCard, Amex)
💸 Bank transfer (SEPA or international)
📲 Secure online payment via link (Stripe or other)
💶 On-site payment (for certain services)
🪙 Cryptocurrencies (upon request for specific services)
Is a deposit required?
Yes, a deposit is generally required to confirm your reservation (flight, villa, boat, event…). The balance is due before arrival or according to agreed conditions.
Is it secure?
Yes. All transactions are processed via certified platforms, with SSL encryption and compliance with banking security standards.
ℹ️ other Information
What are the high season periods in St. Barth?
High season: November to May (especially Christmas / New Year)
Low season: May to early October
Do you offer 24/7 service?
Yes, our concierge service is available 24/7 for any emergency or special request.
How to book?
Directly via online forms, WhatsApp, email, or phone. Quick response guaranteed.ex
📩 Tell Us about your Project
Every trip is unique. Tell us what you envision, and we will create an experience tailored to you.
My Travel St Barth, the art of enhancing your most precious moments.
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